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      You can return the products you purchased from Hugdesign.us by contacting
      info@hugdesign.us within 14 days from the shipping date of your order.
      Spesific conditions needed for all returns:
      1. There should not be any abrasion, damage and breakage in the product.
      2. Products must be returned with their original packaging and certificate card.
      3. The product should be sent to the specified return addresses along with DHL and the tracking number should be provided to us.

      **Return shipping fee should be paid by the customer.


      The exchange option is not available for online purchases. You can always return your order within the established return period and place another order.

      REFUND ?

      The refund will be made via the same payment method used to make the purchase.
      You will receive email confirmation of the return once it has been completed.
      If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.


      Hugdesign has two warehouse where are located in USA and Turkey.
      If you are located in USA, please use the shipping address below for returns;

      50 Colfax Ave
      Ste HJ38526
      Clifton, New Jersey 07013
      United States of America

      If you are located in Europe, Asia, Africa or Australia, please use the shipping address below for returns;

      Atakent Neighborhood. Turgut Ozal Boulevard
      No:48 B1-113 Dumankaya Miks
      Kucukcekmece, Istanbul / Turkey

      **Please kindly write "Hasan Ugur Guley" in the recipient part of your shipments.

      **Packages without names will not be accepted.